Rules for using ShortlistLens responsibly

Effective date: 28 July 2026

1. Service purpose

ShortlistLens provides AI-assisted candidate screening and evidence summaries. It does not make employment decisions, verify every CV statement or guarantee hiring outcomes.

2. Accounts

You must provide accurate information, protect your password and use an account only for authorized business activity. You are responsible for actions taken through your account.

3. Lawful recruitment use

You must have authority and a lawful basis to upload candidate information. Screening criteria must be relevant to the job. You must not use the service to discriminate unlawfully, infer protected characteristics, make fully automated final decisions or avoid required candidate notices and human review.

4. Credits

Each successfully saved candidate analysis uses one credit. Invalid files, duplicate files rejected before processing, workflow failures and results that are not saved should not consume credits. Free and paid credits have no cash value and cannot be transferred between accounts.

5. Payments

Paid credit packages are priced in USD and processed through the approved Lemon Squeezy checkout. Credits are added only after a valid payment confirmation is matched to the customer account. Duplicate, reversed, disputed, fraudulent or unverifiable transactions may be blocked, corrected or reviewed.

6. Customer content

You retain responsibility for job descriptions, CVs and other content you submit. You grant the limited permission needed to process that content and provide the requested service.

7. Availability and changes

The service may be interrupted for maintenance, provider outages, security work or workflow errors. Features, limits and prices may change, but changes will not remove credits already added to an account without a valid reason.

8. Prohibited activity

You may not attempt unauthorized access, bypass credit controls, upload malware, overload the service, scrape private data, use stolen candidate information or resell access without written permission.

9. Suspension and termination

Access may be limited or suspended when needed to protect candidates, customers, the service or legal obligations. You may stop using the service and request account deletion.

10. Disclaimer and liability

AI outputs can be incomplete or incorrect and must be checked by qualified people. To the extent permitted by law, ShortlistLens is not responsible for employment decisions, missed candidates, inaccurate source documents or losses caused by relying on an unverified result.

11. Contact

Questions about these terms can be sent to support@shortlistlens.com.